105 inquiries | Rental Vacancy Listing Service
Company Rating
F
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complainants allege misrepresentation of services offeres falsified listings and inability to obtain refunds. Customers complain that property listings given are occupied by tenants or owners are listed without the owners permission or are outdated or fictitious.~~The company responds to most complaints by advising complainants they failed to comply with terms or conditions of their refund policy and therefore are ineligible for refunds. In a few cases the company offered to continue services in leiu of issuing a refund.
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Company Info
This company's business is providing real estate rental vacancy listing services for a fee of $180.00.
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Licensing
California law requires anyone conducting a prepaid rental listing service to be licensed by the Department of Real Estate. A real estate broker’s license will also satisfy this requirement. As of our last verification on November 30 2010 this company was not licensed by the DRE as required for their industry. Anyone licensed to conduct such business unless licensed as a real estate broker must also maintain a bond in the amount of $10 000 for each location. For the most up to date licensing information or to verify licensing call (916) 227-0886 or visit www.dre.ca.gov or http://secure.dre.ca.gov/publicasp/prls.asp.
BCA has no information regarding government actions at this time.
This company advertises on Craigslist and other internet sites. They claim to be a credit reporting and consulting service as well as a rental listing service. Consumers should be aware that the terms and conditions of the company's rental listing contract are not posted on their website. Based on a pattern of complaints received for this company it would be prudent to read and understand all terms and conditions of the offer before making a buying decision. Careful attention should be given to the company's cancellation and refund policies.~~Our experience with similar offers has been that complaints against rental listing services typically allege that the properties advertised do not exist or that the listings are not current and the properties were already rented were never for rent or authorized by the owner to be listed or do not meet the criteria of the person seeking the rental. Other allegations are that the properties listed were taken from ads in other sources such as newspapers or Internet websites. Refunds even if provided for in the contract are extremely difficult to obtain.~~California law requires companies offering rental listings to enter into a contract with you before accepting their fee from you and the contract is subject to certain requirements. First it must expire no longer than 90 days from the time you execute it. It must include besides specifically what you are seeking in a property a provision for refunding anything you paid over $50 to you if you obtain a rental elsewhere and a provision for refund if they do not provide you at least three available rentals meeting your specifications within five days after you paid your fee. It must also outline the small claims court remedy that is available to you.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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