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Primo Management Group, Inc

Member | 7,944 inquiries |
Time Shares

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924 N Magnolia Avenue, Suite 202 PMB 1293
Orlando, FL 32803 | Get Directions

(407) 627-1179

http://www.pmanagementgroup.co...

Mon-Thur 10am-7pm EST Fri-10am-5pm EST Sat & Sun: Closed

Company Rating

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Customer Reviews

based on 173 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 02/11/2019
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 10/23/2023 Arlene S.

Not much of Primo Mgt results.

Like the majority of reviews, I too have paid their fee to help me with a timeshare scam. Over two years later it's been a constant no response, promises, continuous text, bills, and credit threats, from timeshare and Still no results and no action from Primo Management. Do yourself a favor find another company or better yet an attorney to get you out of your timeshare problems!! Don't cut corners by signing up with Primo.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Primo Management Group, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Primo Management Group is dedicated to helping you eliminate your timeshare.The process of timeshare elimination is what we specialize in, and we make it simple.

Primary Contact:	Israel Sanchez Jr. (Founder and Chair, PMG Inc.)
Business Started:	3/20/2015
Social:

About Primo Management Group, Inc

We utilize our extensive knowledge and experience to find the most effective ways to cancel a timeshare specifically tailored to each client. We get you out of your timeshare obligation forever.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Tim Kearney

Tim Kearney (Marketing Director)

Teresa Williams (Staff Accountant & Manager)

Administration

Brandon (Accounting Clerk)

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