215 inquiries | Buying Clubs
(877) 661-2273
http://www.prudentchoice.com
Company Rating
F
Customer Reviews
based on 0 reviews.
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complainants generally allege the difficulty receiving refunds, failing to return calls or issues contacting the company, and not honoring their 30-day money-back guarantee. Some consumers complained that the discounts or services claimed by the company were not available. Others said that the company charged their credit without authorization. Customers have reported that while the company offered a refund they have failed to receive it.The company responds in some cases by providing refunds. In other cases, the company indicated that they will provide a refund at a future date. In other cases, the company provided explanations that their offer is not insurance but a discount plan and that they disclose this, that the enrollment fee is non-refundable but in some cases they refund it as a customer accommodation, cancelling memberships, and explaining that the plan automatically renews as part of their agreement.
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Company Info
This company's business is providing healthcare at a discount rate.
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Licensing
As of our last verification on January 14, 2009, this company is not licensed with the Department of Managed Health Care to provide Discount Health Care Plans. To contact the Depatrment of Managed Health Care you may visit their website at http://dmhc.ca.gov, or call 1-888-466-2219.
BCA has no information regarding government actions at this time.
We believe this company is a Discount Buying Service organization and is therefore subject to certain regulations in California. In general, companies subject to these laws must give written notice of a three day right to cancel; they must establish and escrow account out of which refunds must be paid, and they must post a bond. The law also provides for other types of disclosures which are relevant to the program. It does not appear that the company has complied with this law.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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