766 inquiries | Collectibles
(800) 325-1121
http://www.psacard.com
Monday - Friday 7:00 a.m. to 5:00 p.m. Pacific Time
Company Rating
AAA
Customer Reviews
based on 1 review.
Write Review
View Customer Reviews
Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
UNPROFESSIONAL BEHAVIOR AND MISREPRESENTATION !!
I purchased a collection of J.W.Morey Negro League Sports Cards from HERITAGE Auctions in 2008 which, at time of purchase, had an endorsement saying " PRE-CERTIFIED by PSA/DNA,by PSA/DNA . These cards were submitted in Jan. 2020 and received at PSA on Feb. 19th. PSA closed in March due to Corona concerns and upon reopening I gave them 1 month to get up to speed. I contacted them in June about the time to process the cards and was then told they could not be Authenticated AND I WOULD HAVE TO PROVIDE SOME PROVENANCE. It took 1 day to forward them 2 items : . A conversation with Mr. Morey himself . then evidence that HUNT Auctions had in the prior month, sold a set just like mine. Additionally, I provided another vendor who had sold the cards in 2019 . As of 10/7/20 neither Heritage or myself has been able to get PSA to make a provision for the Cards as a Collectors Group for encapsulation..they will grade the autographs but not the Cards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
Read More
BCA's Summary and Analysis:
We have received no complaints against this company.
Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.
File Complaint
Complaint Closing Statistics
Company Info
Collectors Universe, Inc. is a company specializing in providing a third-party grading and authentication of various sports memorabilia.
Interested in PSA DNA Authentication Services? Contact them directly!
Request Quote
Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
DBAs:
Websites:
Contacts:
Other Categories:
Photo Gallery
Login to BCA
Login to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Don't have an account? Sign up for free now
Sign up with BCA
Sign up for free to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Already have an account? Login
Forgot Password
Type in the email address you registered with. If we can verify it in our system, an email will be sent to you with your password.
Profile