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Pub & Grub

55 inquiries |
Full Service Restaurants

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28677 Old Town Front Street
Temecula, CA 92590 | Get Directions

(951) 694-0040

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/16/2019 Ron R.

Violating noise ordinance

Despite the fact that Section 9.20.060 of the City Ordinance Special sound sources standards limiting sound from being able to be clearly heard (and very annoying) inside a surrounding residential dwelling after 10:00 PM this business continues to do so three nights a week with their karaoke event. They conduct this event right next to the opened front door and three large bar window openings. They have been requested to compromise but refuse to They could hold this event inside at the stag area but insist that the purpose is to attract passersby until closing - 1:00 am. I am not the type of person that would make a complaint to the City's Code Enforcement Division but I am getting real close to being that person annoyed at midnight three days a week. Move the event inside to their stage area and/or close the doors at 10:00. This would comply with the City Ordinance.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Pub & Grub closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is full service restaurants.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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