Public Management Services, Inc. ratings, reviews and complaints - Paralegal Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Some complainants allege their court documents are incorrectly filed, or not filed at all. Other customers complain the company charges a $100 cancellation fee which is not disclosed until after the contract is signed, or that post dated checks are deposited prematurely. The company responds to most complaints by disputing allegations, offering explanations for their actions, or in some cases issuing refunds. Some complaints are unresolved, meaning customers are not always satisfied with the company's response. Other complainants claimed they never received their refunds. Other complaints are unanswered.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Public Management Services, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is community legal service assistance.

Primary Contact:	Robert Mohit (Exec. Director)
Business Started:	1/1/1993
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

When considering any legal service, check the attorney's license with your State Bar Association. A paralegal does not represent clients, nor can they legally select forms to complete. The function of a paralegal is to prepare paperwork and perform other duties mandated by and under the supervision of an attorney. Paralegals are required to register as a legal document assistant with the County Recorder's office. To verify registration call the County Recorder's office where the company does business.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

United States Paralegal Services, Inc.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

P.O. Box 6856, Torrance, CA, 90504

18051 Crenshaw Blvd., Suite D, Torrance, CA, 90504

Reputation Report

Public Management Services, Inc.

Complaints and Resolutions

Other Information