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Pueblo Collections

38 inquiries |
Jewelry Retail

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102 South Plaza
Taos, NM 87571 | Get Directions

(505) 751-3999

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/15/2020 Terra K.

We are locals so I wonder how they treat our tourists and other minorities.

Today my husband and I went shopping because I was in the market for a ring. We went into this business and greeted the tall, older, balding gentleman behind the counter while looking at the rings. We did not see what we wanted and thanked him as we started. Meanwhile, a shorter man with a full head of hair came from the back talking to the first man in their own language while glaring at us. We were half way to the door when the shorter one actually started making fart noises and called us beaners 3 times between making the noise. They have no right to call us a racial slur and make gross noises. We are locals so I wonder how they treat our tourists and other minorities. By the way, I'm naive American and my husband is Hispanic. Not call their customer beaners and make fast noises at them. Then I feel they should give myself and my husband a public apology. I know they have cameras and I know what time I was there. I challenge them to release the footage also. I seriously feel this is akin to a hate crime. SOMETHING needs to be done but I have no idea what

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Pueblo Collections closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is jewelry retail.

Primary Contact:	Kelly Khweis
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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