34 inquiries | Office Supplies - Sale by Deceptive Telemarketing
(818) 994-6030
Company Rating
F
Customer Reviews
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complainants generally allege receipt of unordered toner products accompanied by invoices demanding payment. Others allege the company referred their unpaid account to collections, receipt of generic toner products when name brands were offered during the initial phone solicitation, or they are charged for products that have not been received. The company responds to most complaints by issuing call tags for the merchandise to be picked up, canceling invoices, or agreeing not to contact the complainant in the future. The company responds to other complaints by denying the allegations or explaining that the balance due is valid and since a payment has not been received, collection efforts are necessary.
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Company Info
This company's business is telemarketing office supplies.
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Licensing
On May 2, 2006, we verified this company is not registered with the California Attorney General as a Telephonic Seller. Telephonic sellers are required by law to maintain a $100,000 bond and register with the Attorney General. Unregistered sellers may not solicit in California if their business or prospective purchasers are located in this state. To obtain registration information or file a complaint write to: Office of the Attorney General, Public Inquiry Unit, P.O. Box 944255, Sacramento, CA 94244-2550 or call, (800) 952-5225.
BCA has no information regarding government actions at this time.
When solicited by telemarketers offering business supplies, we urge extreme caution. Request that the caller send a catalog or brochure describing the items and its prices. To minimize misunderstandings, designate one employee to whom all calls regarding office supplies must be directed. If unordered merchandise arrives, immediately write to advise the company of your intent to keep the shipment as a free gift unless pick up is arranged within a reasonable amount of time. Send your letter by certified mail to obtain proof of receipt.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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