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R C's Towing, Inc

199 inquiries |
Automobile Towing Services

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7821 Burnet Avenue
Van Nuys, CA 91405 | Get Directions

(818) 787-7700

http://www.rcstowing.com

24/7 Towing Services Available

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/6/2021 Ruby F.

Horrible ??

We got here to pick up my daughter's car, the lady was rude, not professional at all she didn't explain the price at all .. she didn't let me pay for my daughter car! She said because I had nothing to do with it!???? Never heard of that. First of all this is my daughter so if I choose to help pay for it, why not accept my payment, it's still a form of payment… I don't know how this business is still in business. They are taking advantage of everyone that gets towed by them! They charge my daughter $69 dlls for half hour when we got there at 9 am how could that be right! That's how they make there money for not being honest.. Definitely making sure none of my vehicles end up at this ghetto place!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against R C's Towing, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

RC’s Towing is a company fully dedicated to private property impounds in the San Fernando Valley.

Primary Contact:	Adriana Gomez (Office Manager)
Business Started:	11/17/2003
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

RC's Towing, Inc.

RCs Towing

Websites:
There are no additional web sites.

Contacts:

Roni Corado (Owner)

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