Reactive Alloy Designs ratings, reviews and complaints - Telemarketing Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

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A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege they are solicited to test market golf clubs for a 45 day trial period, with no obligation if returned. Customers complain they are asked for their credit card number and are charged a $1500 deposit which the company claims will be credited back, if they return the clubs. Most allege they return the clubs after the 45 day trial period, however, the company fails to credit their deposit back to their credit card.

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Complaint Closing Statistics

0 complaints against Reactive Alloy Designs closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is telemarketing a golf club trial offer.

Primary Contact:	Bradley Schmall (President)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Our experience with similar offers indicates many golf enthusiasts have lost their money to telemarketers who used a marketing technique very similar to this company's method. Generally, the telemarketers contact golf enthusiasts by phone and offer a set of golf clubs to try on a trial basis at no cost or obligation to purchaser. Participants are asked for credit card numbers for billing and security purposes. When attempting to return the clubs as agreed, they discovered they were unable to reach the company to arrange pick ups, and their credit cards had been charged, sometimes in excess of $1500. In some cases, complainants who returned the clubs never received credit for the return. The Better Business Bureau does not endorse, recommend or disapprove of any company, product, or service.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Golf O E M

O E M Golf

OEM Golf

Websites:
There are no additional web sites.

Contacts:

George Weaver

Addresses:

125 East Baker Street, Costa Mesa, CA, 92626

1030 Calle Recodo, San Clemente, CA, 92673

1031 Calle Recodo Suite F, San Clemente, CA, 92673

Reputation Report

Reactive Alloy Designs

Complaints and Resolutions

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