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Reagan Gold Group, LLC

Member | 6,508 inquiries |
Gold, Silver, and Platinum Dealers

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2029 Century Park East, Suite 400
Los Angeles, CA 90067 | Get Directions

(888) 634-1523

http://www.reagangoldgroup.com

Call your Commodity Specialist at: 888-634-1523.

Company Rating

AAA

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Customer Reviews

based on 47 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 12/27/2018
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 8/30/2026 Aian M.

Firsthand experience with Reagan Gold Group

My experience with Reagan Gold Group was positive from the initial conversation through the completion of the process. The team was professional, knowledgeable, and took the time to make sure my questions were answered clearly. I especially appreciated the communication and follow-through. I was kept informed throughout the process, the turnaround was efficient, and everything was handled in an organized and professional manner. Overall, Reagan Gold Group delivered the level of service I was hoping for. The entire experience was straightforward and well managed, and I would be comfortable working with them again.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Reagan Gold Group, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

The Reagan Gold Group is a privately-held company based in Los Angeles that helps clients diversify their portfolio by acquiring physical gold and silver coins, or by adding physical gold and silver to an existing IRA account.

Primary Contact:	Steve Francis (President)
Business Started:	8/24/2017
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About Reagan Gold Group, LLC

At Reagan Gold Group we always take into account our clients best interest, making sure that all questions are addressed beforehand so you can make an informed decision.

As a company, we pride ourselves in having clear policies in place that make sure you are fully informed of your investments every step of the way. We are founded on integrity, trust and honesty. Rule #1: We always do what is right for the client.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:

http://www.rggusa.com

Contacts:

Rose Bertin (IRA Administrator)

Michael Mansour (IRS Processor/Rollover Specialist)

Isaac Opiano (Finance Administrator)

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