Red Alert Models ratings, reviews and complaints - Talent Consultants - Advance Fee

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

This company has a pattern of complaints alleging misrepresentation of services offered. Some customers claim the company represent themselves as a management company and offer employment only to collect fees for Zed cards. The customers claim they do not obtain employment and are denied refunds upon canceling. In other cases, customers complained of the quality of the Zed Cards received, or that the company failed to provide all of the Zed Cards purchased.

The company responds to some complaints by denying refunds claiming the customer signed an agreement to have Zed Cards printed and refer to their agreement which states that their will be no refund issued or a cool off period. Additionally, refunds are denied because the company claims print jobs were completed and that all payments are delivered to the printing company. In some cases, the company offers a credit for additional services.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Red Alert Models closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is offering Zed Cards and representing employment in the modeling and acting industry.

Primary Contact:	Vanessa Von (Creative Director)
Business Started:	N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Red Alert Models?
Contact them directly!

Request Quote

Licensing

California law requires any company that procures or offers to procure employment or auditions, or that provides artist management services, direction or counseling to develop an artist's career, for any of which they collect a fee in advance to post a $10,000 bond. This law also prohibits charging for such services as; registering or listing the artist for employment, providing photographs, videotapes, other promotional materials, costumes, lessons or training, or auditions.

To obtain bonding information, write to the Division of Labor Standards Enforcement, Department of Industrial Relations, Legal Section, at P.O. Box 420603, San Francisco, CA 94142 or call (415) 703-4846 or by email to DLSE.licensing@dir.ca.gov The website address is www.dir.ca.gov

For businesses outside of California, please check with the agency that regulates this industry.

On April 24, 2006, our office verified that this company is not licensed with the Department of Industrial Relations.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Labor Commissioner will also pursue claims against model/talent agencies on behalf of customers. California laws relating to "advance fee talent services" allow 10 days to cancel contracts without penalty or obligation. In some cases, refunds must be provided within 48 hours, or the company is required to pay the artist an additional sum equal to the original amount of the fee. Cancellation procedures should be outlined in your contract.

We advise careful review of the contract. According to licensed talent agents, portfolios are developed over the course of a persons career and novices do not need expensive portfolios.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Red Alert Management

Websites:
There are no additional web sites.

Contacts:

Maurice

Addresses:

700 South Flower Suite 1100, Los Angeles, CA, 90017

9025 Wilshire Blvd, Suite 450, Beverly Hills, CA, 90211

Reputation Report

Red Alert Models

Complaints and Resolutions

Other Information