Find a reputable business?

Reputation Report

Red Hawk Casino

  6 inquiries |
Casinos

1 Red Hawk Parkway
Placerville, CA 95667
| Get Directions

(530) 677-7000

http://www.redhawkcasino.com

Company Rating

B

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

100%

Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

View Complaints

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/22/2021

Refire of food products Accountability and responsibility for the business association with Valley Tours Bus service in reference to racism.

So once again, I ride the Valley tours bus to Redhawk. The same man whom shared racist slurs was on the bus. He sat in the back as usual, still smelled from horrible hygiene and drank his beer/brandy. He was drunk and rude. I ignored him(tried talking to me while waiting for the bus). Once we got to Redhawk, another rider was furious in the host office due to his attitude/behavior while on the bus (this rider was also an African-American). Why is Dale still allowed to rude this bus? Is ut because he's Caucasian and he's exempt? I then get a voucher due to my last experience while on the bus ($40). I ordered from Pearl's. This order was takeout and was told 30 minutes. I received my order and the young nan threw away my receipt. I told him to please give my receipt back, he did. I then went outside to sit and eat; Won tons with cream cheese were cold and rubbery..threw away. Back on the bus at 11:15, I open my House Chow mein to find bug hunks of chicken, only 1 shrimp and 5 small pieces of beef(size of a quarter. I call the restraunt but was told they were closed. I called the next morning and was transfered to a message machine. Left message. I waited and called again and was told to call at 4pm. I called after 4pm and was told Richard was at a venue...left message for him. I haven't received a callback yet. I'm waiting.. 11 days

Read More

View All Reviews

Complaints and Resolutions

Total Amount in Dispute:
$206,650.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Read More

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

1 complaints against Red Hawk Casino closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
0 Unanswered

View summaries of the complaint descriptions and responses.

View Complaints

Other Information

Company Info

This company's business is a casino.

Primary Contact: Penny Sullivan (Risk Manager)
Business Started: N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Red Hawk Casino?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Read More

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.