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Red Roof PLUS+

  45 inquiries |
Hotels

6170 Oxon Hill Road
Oxon Hill, MD 20745-3126
| Get Directions

(301) 567-8030

http://www.redroof.com

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/17/2021

To look in to it. So wont happen. To someone else

On August 13-August 202 I use ny credit card to hold a room one day for me red roof inn at Oxon hills md. My card decline .I told the receptionist I will be with my friend to use his card. I realize I gave the receptionist my Maryland id. I call there on August 13 to tell her I was there I gave you my Maryland id. The receptionist told my id was there on August 13 2021. I told receptionist. If don't come back tonight I will pick my id up that morning August 14. I send my son to pick up my id the receptionist is was there. She call and text the other two lady that was there on August 13. They told her my id was in the front desk my id was not the I call and went up to the red roof inn Oxon hill I talk with receptionist still can't find my id. I gave her my name phone number to call me they located my id. I think it's not professional to lose something in hotel then tell you is there and not. That could be ring wallets or anything not to be items. In a safe box. Security. I gave my Maryland id to receptionist that work at day and night shift 11-7am in the morning. I hope in the future when someone leave in front office or in there room red room inn will keep the people things safe in a box in the office. My Maryland id was stolen out the desk or someone has it or put in trash. So sad very professional.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Red Roof PLUS+ closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's nature of business is hotels.

Primary Contact: Office Manager
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Red Roof Inn

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.