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  543 inquiries |
Online Retailers

9230 Sprucewood Road
Burke, VA 22015
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(434) 922-2663

Company Rating


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Customer Reviews

based on 2 reviews.

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Complaint Experience


Complaint Resolution Index (CRI)

40 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/14/2024

Total scam company. Do not buy anything from them

This company pretends to sell you box sets of popular book series and a great price. Nowhere on the order page does it say it's not a box set of physical books you're buying. Nowhere on the payment page does it say you're not buying a physical set of books. There is nothing to click to read their terms and conditions before purchasing from them. What you end up with is a pdf download of the book set!!!! They say it says so in their terms and conditions. If this is what you're selling people you have to tell them what they are buying on the page they are buying it on! What a scam. They should not be allowed to do business.

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Complaints and Resolutions

Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

Although in some cases the company failed to respond to complaints.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

40 complaints against Redangos closed in last 3 years.
Complaints Type of response
18 Making a full refund, as the consumer requested
0 Making a partial refund
11 Agreed to make an adjustment
0 Refusing to make an adjustment
3 Refuse to adjust, relying on terms of agreement
7 Unanswered

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Other Information

Company Info

This company's business is an online retailer.

Primary Contact: Customer Service
Business Started: N/A

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info



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