Complaints for AAA Resort Property Managment Company in San Clemente, CA

629 Camino De Los Mares, Suite 305
San Clemente, CA 92673 | Get Directions

(949) 697-7353

http://www.aaa-rpmc.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company's services fail to produce any results, and they experience difficulties contacting the company to request cancellations or refunds. Customers complain that once the company colects the advance fee, they cease communications with customers. Calls and emails are not returned.

The company responds to complaints by advising complainants that the contract allows for a 7 day cancellation and refund period. After 7 days, no cancellations or refunds are provided.

Complaint Closing Statistics

0 complaints against AAA Resort Property Managment Company closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

AAA Resort Property Managment Company complaints