Complaints for Ad Calls, Inc. in Aliso Viejo, CA

72 Argonaut
Aliso Viejo, CA 92656 | Get Directions

(949) 305-3050

http://www.adcalls.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Of the complaints we have received against this company, in at least some cases, the complaint allegations are very serious.

Complainants allege, the company misrepresents success rates and earnings potential in both verbal communications and website recruitment ads. Advertisers and affiliates complain they are unable to duplicate the success rates for advertising and selling as referenced in the company's promotional literature, and complain the company fails to disclose hidden costs associated with promoting the business. Other clients who purchased leads from the company allege dissatisfaction with the quality of the leads and difficulty canceling the service.

The company responds to some complaints by agreeing to refund customers less any commissions while they were participating in the program. In other cases, the company denied refunds and referred the customer to the "terms and conditions" of their member agreement.

Complaint Closing Statistics

0 complaints against Ad Calls, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Ad Calls, Inc. complaints