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410 Terry Avenue N
Seattle, WA 98109
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(866) 216-1072

http://www.amazon.com

24 hours 7 days a week

Customer Rating

based on 56 reviews.

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45 Reviews

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Customer Reviews

Showing 56 recent reviews for Amazon.com, Inc.

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Posted on 5/17/2026

Amazon Should Not Allow Third-Party Sellers Who Don't Honor Their Warranty

I'm extremely disappointed with Amazon's handling of third-party products and the complete lack of accountability when something goes wrong. I purchased a device sold by a third-party seller, and when it failed well within the advertised warranty period, Amazon's response was essentially a canned message saying it wasn't their problem and that I needed to contact the seller directly. The seller then gave me the same dismissive, unhelpful response — leaving me stuck in the middle with no support, no warranty, and no resolution. Amazon continues to allow these sellers to list products, collect money, and then disappear when customers need help. If Amazon is going to host and profit from third-party sales, they should stand behind the products or at least enforce basic warranty obligations. Instead, customers are left with finger-pointing, canned emails, and zero accountability. This experience has made me rethink buying anything from Amazon that isn't sold directly by Amazon.

Posted on 4/14/2026

Get it together. Sroo with false advertising.

I closed down my account ive had for over decades because all amazon does is gaslight you. I reopened for my son in his name but technically i handle it. Unfortunately i have to keep dealing with them. We have prime account and i ordered a few things. Before placing the orders I read the reviews, where its sold and shipped from, and ofc the arrival details (overnight / nextt day shipping). Keep in mind weather has been beautiful. No storm. No excuse. Items stated arriving next morning. MORNING. Waited all day. Nothing. No update on app or website.... unprofessional and liars. Then all day nothing still shows arriving today in transit. .... nothing. Next day now shows arriving today .... nothing. All day all night nothing. Now it says sorry for delay now arriving by tm... tm came, nothing !!!!! Then it continues to show sorry for delay arriving tm.... NOTHINGGG. Today i check and now it gives the date for tomorrow instead of saying arriving tomorrow.... they playing with me. This is not my first terrible experience. Theres plenty. And now on all and ever site i am leaving my negative review. Its been too many fuxxups with this company. They wana cheat the system, corrupt us and steal from us!!!! Get it together amazon!!!!!

Get it together. Sroo with false advertising. Stop persuading ppl to get prime because u get fast deliveries. Sometimes u do sometimes u dont so thats bull. Stop stealing from us and giving no compensation. Fix your on going issues ... takes time but