Complaints for Annuity Solutions, Inc. in Yorba Linda, CA

17476 Yorba Linda Blvd, Suite 144
Yorba Linda, CA 92886 | Get Directions

(888) 203-8476

http://www.annuitysolution.net

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege unfullfilled contracts, reporting that the quality of the leads received from the company were misrepresented, were unverified, or were otherwise unacceptable. Some complainants report they initially receive a few leads, however most do not meet the requested specifications and are useless for marketing purposes. Some clients complain, the leads provided contain erroroneous entries, or that the customer had no idea of why they were there. Other customers allege the company fails to provide the number of leads paid for, or that most addresses given as leads found no one at home. Most complainants request refunds.

The company responds to complaints by disputing customer allegations that they failed to provide leads, by offering to replace inappropriate leads, or by explaining the terms of the contract. In some cases partial refunds were issued.

Complaint Closing Statistics

0 complaints against Annuity Solutions, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Annuity Solutions, Inc. complaints