Complaints for Apartment Hunters in Los Angeles, CA

454 South Robertson Blvd.
Los Angeles, CA 90048 | Get Directions

(310) 276-4663

http://www.apartmenthunterz.co...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege unfulfilled contracts misrepresentation and failure to issue refunds. Customers complain the company misrepresents the availability of vacant properties provides property lists with fictitious inaccurate or occupied property listings and refuses to issue refunds as previously agreed. Customers complain that rental listings are outdated incorrect are not authorized by the owner to be listed or do not meet the criteria of the person seeking the rental. ~~The company responds to some complaints by providing refunds and stating the customers misunderstood their services.

Complaint Closing Statistics

0 complaints against Apartment Hunters closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Apartment Hunters complaints