Apria Healthcare reviews

Never want anything to do with them

My machine was never set up properly so I have had no relief from sleep problems. Billing is never accurate and changes with each person you talk to. They don't have any idea what they are doing. I called about a statement and no one could tell me what it was for. They were supposed to investigate and call me with details. They never called. I called 3 times but still don't know. They would charge my account with no warning or reason. They even charged me for a charge to Humana . The best service I received was when I called to return the machine. 859 complaints tell me everything I need to know about this company.

I was finally reimbursed after 5 Wks

I never had a problem with Apria Healthcare until the last year .....it was always charges to my credit card that I did not authorize. This was the worst, sadly after 4 Wks of calling for a credit it took my contacting the Better Business bureau and my credit card company and another week to get the credit! Apria Healthcare motto is "Thank you for being the best part of Apria" I consider this poor customer service and a waste of my time, the better business bureau, and my credit card company all because they could not fix their mistake....I hope their management looks into this and makes improvements!