ARS Rescue Rooter reviews

Dishonest, greedy and it's all about ripping off their customers

ARS Rescue Rooter newly installed my A/C system on November 21, 2013. The parts are still under the manufacturer's warranty (until November 21, 2023). On Wednesday, June 16, 2021, ARS installed a capacitor (still under warranty), as well as a compressor saver. The replacement of these parts did NOT resolve the issue, as the ARS technician misdiagnosed the issue. ARS charged me $505.00 for replacing both parts (which happen to be $60.00 on Amazon, combined). The ARS technician admitted that installing the two parts did NOT resolve the issue; however, they will only credit the $505.00, if I purchase the entire condensing unit from ARS for $6,178.00. After eight days of a runaround by ARS and suffering without a working A/C in record heat, I have contacted an ARS competitor to replace the entire condensing unit for a total of $2,400.00. I should not have to pay for parts nor service when ARS admittedly misdiagnosed the issue. Bottom line: don't trust ARS Rescue Rooter Beware of this phone number: 713-777-7777