Best Decision Auto Body reviews

The public needs to know how awful he is

I went to Best Decision to replace a bumper cover and grill that was damaged on my 2014 Lexus Rx350. Initially he was very appreciative that I was donning business with him. After the work was done and he was paid I noticed that the bumper cover kept popping out on the sides and the chrome where he replaced the grill was cracked. I called him and he told me to come back to bring the car back in. I did so and he refused to back his work, and cussed me and used all kinds of vulgarity at me. When I insisted that he tell me what he was going to do he told me to leave his shop which was I did. I contacted my insurance company to reopen my claim and was told I needed the invoice of the bumper cover he purchased and he refused it to give me the invoice. I finally went to his shop requesting the invoice and he still refused so I called the police. As soon as the police arrived he texted me the invoice. While I am dealing with my insurance company to get my car fixed correctly by a reputable company I just want the public to know that Justin does sub par work, and once he was paid he became belligerent and completely unprofessional. I do not ever want to do business with Best Decision again and the public needs to know how awful he is. The policeman who came out even said that he has done this to customers before.