Blue Cross and Blue Shield of Texas Reviews

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What is a Verified Review? We do our best to ensure that the reviews posted are authentic. If we determine, in our sole judgment, that a review may not be genuine, that is, it may not have been posted by a customer, we will remove it. No review process is perfect, though, so it’s important that the reader determine for themselves how much weight to give to any individual review. In some cases, we’re able to validate reviews meaning that we know that the review was posted by a customer. In those cases, we’ll mark the review as "Verified."

Tamara F.

Posted on 4/12/2019

Refund check

I love the price for the plan, I have for my daughter, and it was very easy to set up as a automatic bank draft. But when it was time to renew, I reserved a letter in the mail, that said if you are not going to charge your plan do nothing. I rerolled by the deadline and the letter said that was i. But it the end of the month to much money was taking out of my account, I called and they told me it would be taken care of the first time I called was December 31, 2018 and every month after that and got nothing but the run a round. I reached out to Alliance and on April 11,2019 I got my checks in the mail (BUT) they were in my daughters name not mine the money was taking out of my account not hers, so I had to have her cash then because they sent two checks not one.

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