Complaints for Booking Actors & Models, Inc. in Hollywood, CA

7083 Hollywood Blvd #304
Hollywood, CA 90028 | Get Directions

(323) 468-9188

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company uses high pressure sales tactics and false representations of employment for modeling or auditions to collect fees up to $600. The company displays photos of clients on its website. Some complainants allege that the total cost of the services is much higher than the cost originally quoted; others say the photos submitted are unprofessional in quality, or that there are delays in posting pictures on the Internet. Still others complain that their accounts are continually debited even after requests are made to cancel and that the company fails to issue refunds. The company generally responds to complaints by continuing services, offering refunds, or explaining its services. The company contends they do not promise work or sell professional photos. They say they are a submission service that takes photographs and forwards them to casting notices that meet the description of the artist. The company states a portion of the fees paid is outsourced to a different company for photo services.

Complaint Closing Statistics

0 complaints against Booking Actors & Models, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Booking Actors & Models, Inc. complaints