Complaints for CashUnclaimed.com - 13200959

| Get Directions

(714) 265-7911

http://www.cashunclaimed.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the companys's website does not provide clear and conspicuous disclosures concerning the automatic monthly renewel associated with the offer. Customers complain they pay $11 for 30 days but are not aware that they also have agreed to an $11 monthly service fee unless they cancel. Others report difficulty canceling claiming phone numbers are disconnected and the website cancellation option does not work properly. ~~The company responds to most complaints by issuing refunds and canceling memberships as requested. In some cases the company offered explanations about their billing policies stating that they do tell customers they will be billed monthly unless they cancel. To other complaints the company states that the property searches are performed by only the first letter of the first name as this is how it is supplied by the State Agencies and they encourage consumers to look into each result provided.

Complaint Closing Statistics

0 complaints against CashUnclaimed.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

CashUnclaimed.com complaints