Find a reputable business?

Complaints and Resolutions

Century High School complaints

Read Complaints File Complaint View Full Report

902 22nd Street
Santa Monica, CA 90403 | Get Directions

(310) 586-1711

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$13,700.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege that high school diplomas or GED's awarded by the school are not accredited and are of little or no value to the student. Students complain the company fails to disclose that the diploma is not recognized by higher learning institutions and is not verifiable by potential employers. ~~The company responds in some cases by issuing refunds however allegations with concern to lack of accreditation or validation issues are generally not addressed. One complainant disputed that a refund was actually received.

Complaint Closing Statistics

8 complaints against Century High School closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
8	Unanswered

8 complaints against Century High School

Sort by

11/21/2023

RESPONSE: Complaint was not answered Amount in Dispute: $350.00 Amount Settled: $0.00

Customer Complaint

10/26/2023

In 2007 I was taken here by my Army recruiter. I am now applying for college and am told that this school is blacklisted for fraudulent purposes. I am. Ow forced to go back to get my GED. Resolution Sought Reimbursement for payment and assistance to get my actual diploma, which is what I originally paid for.

7/20/2022

RESPONSE: Complaint was not answered Amount in Dispute: $350.00 Amount Settled: $0.00

Customer Complaint

6/24/2022

Went to get me GED passed got certificate, now when I show it at various jobs they tell me its a fraud and its not known throughout the state. Resolution Sought Return my money.

Load More Complaints

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile