Find a reputable business?

Complaints and Resolutions

Home Internet Advertising Services CityGrid Media Complaints and Resolutions

CityGrid Media complaints

Read Complaints File Complaint View Full Report
8833 West Sunset Blvd.
West Hollywood, CA 90069 | Get Directions

(310) 360-4500

http://www.citysearch.com

Online 24/7

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Some complainants allege that the company misrepresents the price of the ads or they experience difficulty cancelling services. Other customers complain the company fails to acknowledge cancellation requests by mail or phone that the company continues to bill them after cancellation or that their listings were incorrectly displayed. Several customers complain that customer service personnel were not helpful or that they failed to acknowledge cancellations.~~The company responds to complaints by issuing refunds or credits cancelling accounts or by apologizing for lapses in customer service. In some cases the company provides explanations of the customer’s contracts and the terms of their services.

Read More

Complaint Closing Statistics

0 complaints against CityGrid Media closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

0 complaints against CityGrid Media

Sort by

Profile