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Clarion Inn Appleton reviews

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3033 West College Avenue
Appleton, WI 54914 | Get Directions

(920) 731-4141

http://www.choicehotels.com

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Customer Reviews

Showing 1 recent review for Clarion Inn Appleton

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Carrie S.

Posted on 5/14/2019

I would like for them to improve the customer service, especially for the manager

I accidentally left my credit card in the room I stayed at. When I called to inquire about it, no one could find it. I knew exactly where I left it. I was informed no one had found it and new guests were in the room, but I would be notified if it were found. I came home and canceled my card. I filled out a survey online about my experience and received an email from the manager Patrick, basically telling me that I probably never lost it there, and they are not responsible. I am aware they are not responsible, but his customer service, he responded by wishing me good luck in my future travels. No apologies. I would like for them to improve the customer service, especially for the manager. I work customer service. The customer is always right, no matter how you feel.

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