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Click Sales, Inc. complaints

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1444 South Entertainment Avenue Suite 410
Boise, ID 83709 | Get Directions

(800) 390-6035

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Total Amount in Dispute:
$424.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege false advertising misrepresentation inability to obtain refunds and failure to honor their money back guarantee. Some customers complain that instead of receiving an employment opportunity they received only instructions on internet sales tactics. Other complainants report they are unable to speak with anyone at the company or that company personnel is rude or fails to resolve their concerns. Most complainants allege the company fails to provide any information or instructions on obtaining refunds.~~The company responds to some complaints by denying responsibility for the customer or claiming they no longer offered the opportunity. In a few cases refunds were issued.

Complaint Closing Statistics

4 complaints against Click Sales, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
4	Unanswered

4 complaints against Click Sales, Inc.

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2/5/2024

RESPONSE: Complaint was not answered Amount in Dispute: $17.00 Amount Settled: $0.00

Customer Complaint

1/10/2024

I ordered something I was not satisfied with on November 30th. As soon as I received it I asked for a cancellation and refund. I received the cancellation but have never received my refund. I have countless requests sent to them to get my refund in which they never respond. I was told I would receive in in 15 business days but still have not. I am tired of them keeping my money and not refunding it. Resolution Sought Give me my money, and interest for holding it longer than they should have.

11/10/2022

RESPONSE: Complaint was not answered Amount in Dispute: $39.00 Amount Settled: $0.00

Customer Complaint

10/17/2022

32.42 an 7.58 charges to my cc and I've never heard of company nor have I used my card in the last month for anything more than gas and dollar store. Resolution Sought Refund.

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