Columbia Association reviews

There is currently a lack of cultural competency and professionalism at the facilities.

Incident Report
Date: 10-10-19
Location: Haven On The Lakeside( A healing center based in Columbia MD)
-Staff member (Jerry) barged in on a Crystal salt therapy session to ask me if I was a member. He was very rude and was able to tell me "You don't belong here" in front of other staff.
-He aggressively accused me of sneaking in after I've already checked in at the front desk.
-I reported him to the front desk after validating my membership.
-There is a culture of ethics intimidation amongst a selective group of employees.
-I don't know if some of the locals are feeling empowered by the current political climate but the behavior is aggressive and disgusting to say the least.
-There was a similar incident at the athletic center where a short hair female manger was extremely rude to some family members I had in town from DC.
-I'm not sure what the root of the issue is, but I pay my membership fee like everyone. This aggressive behavior has no place in a planned community.
- There is currently a lack of cultural competency and professionalism at the facilities.