Dazzling Rock reviews

Poor Quality

I purchased an engagement ring from this company and the side stones/diamonds fell out several times. The ring was also sized improperly and with each adjustment the band was thinned. The ring was mailed to this company for repair and resizing three times, and they refused to replace or refund me for the ring. They also refused to correct the thinned band. And, I was never able to speak to a manager. Very unfortunate situation and poor quality ring... I should have went to a more reputable jeweler. Hindsight.

Disappointing experience

My husband purchased my engagement ring and wedding bands from Dazzling Rock and while they look amazing, I have had nothing but problems with them from the beginning. During the first year wearing my wedding band, I had to have the three main stones reset several times and had to have some of the smaller diamonds replaced. The store that did the repairs could not believe that we were sold a ring with such poor craftsmanship and bad quality. The issues with the ring have continued and I was advised by the shop that did the repairs to only wear my ring on special occasions because it's not a ring that is made to withhold every day wear. That is not the type of wedding ring I wanted and it certainly was not what my husband had in mind either. We have both been very disappointed with Dazzling Rock and their products.