Complaints for DealDealDeal.Com in Los Angeles, CA

8320 Lincoln Blvd Ste 104A-104
Los Angeles, CA 90045 | Get Directions

(800) 800-0750

http://www.dealdealdeal.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege non-delivery of ordered items, and that the company fails to respond to phone calls, emails, or other inquiries on the status of orders. One complainant alleges she had the winning bid for a product listed, however, the seller did not have the product and failed to issue a refund. The company responded to one complaint by providing a refund and answered another complaint by explaining the shipping charges. All other complaints remain unanswered.

Complaint Closing Statistics

0 complaints against DealDealDeal.Com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

DealDealDeal.Com complaints