Complaints for Due Amici Pasta Lite in Pacoima, CA

12250 Montague
Pacoima, CA 91331 | Get Directions

(888) 889-4885

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Some complainants allege receipt of unordered merchandise, or unauthorized credit card charges. Other complainants allege difficulty cancelling orders, or that credit cards are charged after cancellations are finalized. Several complainants report difficulty contacting customer service to arrange returns, credits or refunds. The company responds to a some complaints by issuing full or partial refunds, or by providing clarifications of their return and refund policies. The company requires merchandise to be returned before credits or refunds are issued. A few complaints are closed as unresolved, meaning the complainants are not satisfied with the company's response. Other complaints remain unanswered.

Complaint Closing Statistics

0 complaints against Due Amici Pasta Lite closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Due Amici Pasta Lite complaints