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2025 Hamilton Avenue
San Jose, CA 95125
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(800) 322-9266

http://www.ebayinc.com

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Total Amount in Dispute:
$259,849.00

Total Amount Settled:
$0.00

Complaint Experience

1%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

Although in some cases the company failed to respond to complaints.

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Complaint Closing Statistics

190 complaints against eBay Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
2 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
188 Unanswered

190 complaints against eBay Inc.

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8/5/2025

RESPONSE: Complaint was not answered Amount in Dispute: $954.11 Amount Settled: $0.00

Customer Complaint

7/10/2025

An item was listed on eBay. A buyer purchased it for $1000. The item was shipped to the buyer and I have no money from eBay for the item and they are now telling me they have a 90 day hold on my money.. they stated they have no specific policy as far as the 90 day limit or they have no policy for sellers of items on their site. Resolution Sought Resolve the transaction and provide funds that are due to me from eBay

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8/4/2025

RESPONSE: Complaint was not answered Amount in Dispute: $2,400.00 Amount Settled: $0.00

Customer Complaint

7/9/2025

I shipped an item I sold through eBay using the pre paid shipping label from eBay. The item was delivered to the wrong address. UPS won't let me file claim says eBay has too. eBay not only refused to file a complaint they took 319$ from me and banned my account after refunding to 2300 to the seller. I have called eBay 20 times they will not file the claim. I called ups they will not let me file the claim. Resolution Sought Refund of my $$$$

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