Find a reputable business?

Complaints and Resolutions

eBay Inc. complaints

Read Complaints File Complaint View Full Report

2025 Hamilton Avenue
San Jose, CA 95125 | Get Directions

(800) 322-9266

http://www.ebayinc.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$236,086.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

154 complaints against eBay Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
154	Unanswered

154 complaints against eBay Inc.

Sort by

4/29/2026

RESPONSE: Complaint was not answered Amount in Dispute: $4,334.58 Amount Settled: $0.00

Customer Complaint

4/3/2026

Well i have 2 ebay accounts they are crm_1286 & chmcki-2479. I was scammed last year on ebay by a buyer. The buyer made it look like he paid me $19000 but never did or receive anything. I was automatically forced to pay a seller fee on crm_1286 account and i paid late this Friday and they removed the suspension on my account but will not do it on chmcki-2479 it was suspended because of that reason too. And i also payed them the seller fee and they still refuse to let me have my money. I want my $4334.58 + $1211.80 i paid on the seller fee too because they refuse to pay me my earnings. I have documentation on all of this with screenshots of all the detail and my story of what happened. They are lying to me Resolution Sought Pay me out and stop refusing to pay me for what i sold on ebay and reimburse my seller fee too of $1211.80 if they refuse to remove the suspension on chmcki-2479 I have bills to pay and now i am going to be late on the payment because of their shady activities.

4/26/2026

RESPONSE: Complaint was not answered Amount in Dispute: $21.00 Amount Settled: $0.00

Customer Complaint

3/31/2026

I purchased some plum juice. I checked the order status on eBay, and it indicated that the item had been delivered; however, I still have not received it to this day. I have reported this issue to eBay several times, but without any results. Resolution Sought I want my item.

Load More Complaints

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile