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2025 Hamilton Avenue
San Jose, CA 95125
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(800) 322-9266

http://www.ebayinc.com

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Total Amount in Dispute:
$213,030.00

Total Amount Settled:
$1,025.00

Complaint Experience

3%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

Although in some cases the company failed to respond to complaints.

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Complaint Closing Statistics

318 complaints against eBay Inc. closed in last 3 years.
Complaints Type of response
2 Making a full refund, as the consumer requested
0 Making a partial refund
4 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
311 Unanswered

318 complaints against eBay Inc.

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4/10/2024

RESPONSE: Complaint was not answered Amount in Dispute: $1,100.00 Amount Settled: $0.00

Customer Complaint

3/15/2024

I sold several items on eBay totaling over $1500.00 after them taking there seller fees the remaining balance that should've been sent to my bank was $1100.00. They have restricted my account the day my funds were to be released, I have completed every step they have asked of me. The buyers all received their item an provides 100 positive feedback an they I provided them proof of delivery an proof of tracking they asked me to respond to the email they sent I did they received all that proof an now it's something else like where I purchased the stuff ect. They refuse to release my money. There have been so many complaints on this subject alone I can't believe they are even aloud to do this. There Customer Service is absolutely terrible not to mention how many times I've been lied too. I need my money. PLEASE HELP ME. Resolution Sought Pay me that is mine. They surely took their money out.

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4/10/2024

RESPONSE: Complaint was not answered Amount in Dispute: $108.00 Amount Settled: $0.00

Customer Complaint

3/15/2024

I am a eBay customer for 13 years i sold a pair of Nike shoes for a customer on eBay, the payment was not released, so I made a call to see what was the issue no one helped and the manager instead suspended my account without paying me. Resolution Sought Restore my account pay my sale 108.00 and allow me to return my orders for refunds.

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