Complaints for eCreditAttorney in Ladera Ranch, CA

27762 Antonio Parkway L-1, Suite 606
Ladera Ranch, CA 92694 | Get Directions

(877) 213-4357

http://www.ecreditattorney.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaints contain a pattern of serious allegations that the company does not provide the credit repair services paid for. Customers state that after months of paying the company they do not notice any results and then receive the run around when they call to cancel.~~The company responds to some complaints by indicating the clients had been cancelled and refunded as requested.

Complaint Closing Statistics

0 complaints against eCreditAttorney closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

eCreditAttorney complaints