Find a reputable business?

Complaints and Resolutions

Extreme Tactical Dynamics complaints

Read Complaints File Complaint View Full Report

1410 Park Lane South Suite 4
Jupiter, FL 33458 | Get Directions

(888) 893-3308

http://www.extremetacticaldyna...

Monday thru Friday: 10:00am - 4:00pm EST
Closed Saturday, Sunday, and all national holidays.

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$4,700.00

Total Amount Settled:
$1,224.00

Complaint Experience

75%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Complaint Closing Statistics

16 complaints against Extreme Tactical Dynamics closed in last 3 years.

Complaints	Type of response
5	Making a full refund, as the consumer requested
1	Making a partial refund
8	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

16 complaints against Extreme Tactical Dynamics

Sort by

9/29/2025

RESPONSE: Making a full refund, as the consumer requested Amount in Dispute: $164.96 Amount Settled: $164.96

Customer Complaint

9/11/2025

30 days my full order NEVER shipped. Now you have to spend days arguing with them then the have a attitude. Don't EVER use this pathetic company. Resolution Sought The outcome is to make other potential customers to NEVER use this company.

Company Response

9/16/2025

Mr. Vohland was emailing us multiple times with no or vague information, such as no name, order number and were confused as to what he was asking for. After we determined what was needed the issue was resolved and a refund was issued accurately.

9/16/2025

RESPONSE: Making a full refund, as the consumer requested Amount in Dispute: $186.91 Amount Settled: $186.91

Customer Complaint

8/27/2025

submitted order on June 10th, 2025. After multiple weeks of no updates to order I contacted the company who informed me that the product was in shipping port and would be shipped shortly. Week later contacted again and was informed that they were working on it and did not provide a timeline. Again 2 months after original order submission I requested an update and they informed me that some were shipped and my order will still in the port with no time frame to resolution. They are taking orders without having product on hand and without providing any time frame of delays to shipment. I have filed a complaint with my bank and received a refund. This complaint is to properly document the sellers issues as they claim to have an "AA" rating with the alliance. Resolution Sought properly document this issue with the company in hopes to save someone else from experiencing issues.

Company Response

8/28/2025

The customer was notified the items were out of stock and provided option to change the order to similar alternative, wait or cancel. Customer disputed the funds with his financial institute and was refunded in full.

Customer Rebuttal

9/10/2025

The company did not provide alternatives to my order when they were giving me the run around for not having shipping information. Additionally, after being fed up with almost 2 months of no real information, I requested the refund and cancellation on August 8th and again on August 12th requesting a refund status. I heard no response and ultimately contacted my credit card company to file a dispute to which I was refunded.

Company Final Response

9/11/2025

Customer has been refunded in full

Load More Complaints

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile