Find a reputable business?

Reputation Report

Extreme Tactical Dynamics

1,655 inquiries |
Lighting Equipment Emergency

File Complaint

1410 Park Lane South Suite 4
Jupiter, FL 33458 | Get Directions

(888) 893-3308

http://www.extremetacticaldyna...

Monday thru Friday: 10:00am - 4:00pm EST Closed Saturday, Sunday, and all national holidays.

Company Rating

View Rating Explanation

Customer Reviews

based on 25 reviews.

Write Review

View Customer Reviews

Complaint Experience

67%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

18 complaints closed in last 3 years.

View Complaints

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/3/2026 Julie M.

Terrible customer service and you don't receive products ordered, or a refund. This company should be shut down.

I am still waiting for an item ordered in 2024, which was on back order at the time. No response to emails sent to the company, no refund. This company is terrible. After another order was placed and a few weeks had passed with no products arriving, I called. Was informed on back order and never received an estimated delivery time. When I called back to cancel the order and aske for a refund I was informed the accounting department only communicated via email. The only response to my email is a generic generated response stating they have received the email. No products or refund have happened yet. Do not order from this company. After I requested a refund, I ordered from another company and products have already arrived. Still, nothing from ETD. Terrible company.

View All Reviews

Complaints and Resolutions

Total Amount in Dispute:
$6,223.00

Total Amount Settled:
$2,074.00

Complaint Experience

67%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

18 complaints against Extreme Tactical Dynamics closed in last 3 years.

Complaints	Type of response
6	Making a full refund, as the consumer requested
1	Making a partial refund
7	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
4	Unanswered

View summaries of the complaint descriptions and responses.

View Complaints

Other Information

Company Info

Extreme Tactical Dynamics is a source for LED Police Lights, Emergency Vehicle Lighting, LED Dash Lights, Police Lights and more. They are serving all First Responders needs on a daily basis. Try all of our Generation III LED Police Lights!

Primary Contact:	Customer Service
Business Started:	9/21/2005
Social:

Interested in Extreme Tactical Dynamics?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Aspire Sales LLC

Websites:
There are no additional web sites.

Contacts:

Accounting Dept.

Other Categories:

Lighting Fixtures Retail