Complaints for Fair Credit Lawyers in Newport Beach, CA

3848 Campus Drive Suite 216
Newport Beach, CA 92660 | Get Directions

(949) 221-0888

http://www.faircreditlawyers.c...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

A few complainants allege the company failed to provide any services after collecting payment. One customer contends no contact or services have been received for two years after faxing back the contract and bank account receipt. In another case, the customer alleges the company failed to deliver the package two months after collecting payment, claims no services were received since signing the contract in January 2004 and as a result requested a refund.

Complaint Closing Statistics

0 complaints against Fair Credit Lawyers closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Fair Credit Lawyers complaints