Complaints for FSBO Support in Gardena, CA - 13216807

17303 Dalton Avenue, Suite 9
Gardena, CA 90247 | Get Directions

(800) 258-3117

http://www.fsbosupport.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege after signing up for the service they find the company does not service their area, or could not provide service in the region requested. Other complainants allege brokers fail to contact them, materials are not delivered.as agreed, or that they incurr unauthorized charges on credit cards. A few complainants report the listing took longer than 30 days to be posted despite the website advertisement stating listings would be posted with 24 hours.

Complaint Closing Statistics

0 complaints against FSBO Support closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

FSBO Support complaints