Go CRV reviews

They are quick to take money, not so quick with help.

I got into the portal and registered my certificate and over a month later, had not hear anything. I then decided to call them and am currently sitting in the cue for almost 45 minutes. If you want to be better, make your site better and provide more options and details to provide what was promised. Also, if the phone issue is a known problem, then why not work to get it fixed? Why keep telling people you have a high call volume without doing anything to address the situation? What does that tell you about their business? I left finally called a number that allowed me to leave a message. I left a message and will wait to see if they do actually return my call in 1 business day.

Unreachable in 2025

Like many others we sat through a sales pitch and ended up getting a cruise certificate from GoCRV.com. We did everything we were supposed to- registered the certificate, chose travel dates, and paid the deposit. We waited quite a while with no communication. Apparently it went to my junk folder. No problem. I figured it out, called them and quickly got through. However travel prior to the certificate expiration wasn't an option for us (we were getting close to expiration by this point.) After talking with their representative, I chose to extend our certificate for a year, for a fee. That was all 1 phone call. We chose new travel dates as required. When I called back to book the travel, I could not get through. I have called countless times, left my number for their call back system, and sat on hold waiting for a rep for over an hour. COUNTLESS TIMES. Ever since getting through that ONE time, nothing! Now our first travel dates are too close to book. Very disappointing and unprofessional.