Complaints for Gravity Defyer, Inc. in Pacoima, CA

10643 Glenoaks Blvd
Pacoima, CA 91331 | Get Directions

(818) 501-5277

http://www.gravitydefyer.com/

Monday through Friday: 8:00am - 5:00pm PST

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

The company has a pattern of complaints alleging non-delivery of ordered products failure to provide refunds or credits on returned or cancelled items and problems relating to billing disputes. Some customers complain products are delivered defective and they are unable to obtain refunds or successfully contact technical support.~~The company responded to some complaints by shipping orders making adjustments or by providing refunds or credits. Some complainants are not satisfied with the company's response due to dissatisfaction with the company's """"no refund"""" policy or other shipping and billing related disputes. A few complainants disputed that the company had sent them a refund after the the company advised the Bureau one had been sent.

Complaint Closing Statistics

0 complaints against Gravity Defyer, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Gravity Defyer, Inc. complaints