Guardian Angel Driving School complaints

Complaint Experience

N/A

BCA's Summary and Analysis:

Complainants allege a pattern of allegations concerning inability to contact company personnel to schedule classes or behind the wheel training as agreed. Customers complain they pay in advance but are unable to schedule the classes necessary to complete the course within the necessary time period requirements. Some complainants allege the company refuses to schedule completion classes without collecting an additional $50 late fee. Complainants dispute the validity of the late fee charge and contend that they had made repeated attempts to schedule classes however the company failed to return calls or refused to allow a waiting list to book future dates.~~The company responds to complaints by providing clarification of their policies by providing completion dates or by disputing the complainants allegations that they failed to properly communicate class schedules or return calls.

Read More

Complaint Closing Statistics