Complaints for Humanitarian Disadvantage Funding Placement in Palmdale, CA

38555 9th Street East
Palmdale, CA 93550 | Get Directions

(661) 947-2282

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaints allege the company offers loans in amounts ranging from $100,000 to millions. Consumers who accept the offers are asked to provide cashiers check for $5,000-$10,000 for insurance written out personally to the owner to expedite the loan. They are then told loans will be available in 1-3 days. The loans have not been provided and they are unable to contact the company to obtain the promised loan, status, or refunds. To date, all complaints are unanswered. On June 18, 2003, our office verified that Chester B. Pugh is not a licensee of the Department of Insurance. To verify the license status or file a complaint with the Department of Insurance write to 107 South Broadway, Room 8023, Los Angeles CA 90012, or call, (213) 897-8921.

Complaint Closing Statistics

0 complaints against Humanitarian Disadvantage Funding Placement closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Humanitarian Disadvantage Funding Placement complaints