Complaints for I. E. Rental in Ontario, CA - 100020233

116 North Vineyard Avenue Suite 210C
Ontario, CA 91764 | Get Directions

(909) 390-6580

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege misrepresentation of advertised properties. Customers complain that properties listed do not actually exist or that listings are not current, and the properties were already rented. In some cases customers complain that listed properties were never for rent, or that property owners had not authorized the listing. Others report listings did not meet their criteria based on location, or affordability. Most complainants request refunds.

The company responds to some complaints by refusing refund requests, and offering to continue providing services. Some complainants are not satisfied and are still seeking refunds based on the company's failure to provide adequate listings as agreed.

Complaint Closing Statistics

0 complaints against I. E. Rental closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

I. E. Rental complaints