Find a reputable business?

Complaints and Resolutions

Intuit, Inc. complaints

Read Complaints File Complaint View Full Report

2700 Coast Avenue
Mountain View, CA 94043 | Get Directions

(818) 436-7800

http://www.intuit.com

24/7

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$43,873.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

32 complaints against Intuit, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
32	Unanswered

32 complaints against Intuit, Inc.

Sort by

11/19/2025

RESPONSE: Complaint was not answered Amount in Dispute: $3,600.00 Amount Settled: $0.00

Customer Complaint

10/23/2025

Reports are not getting filed that are part of paid serove and a refusal of customer support when payment are lost. Resolution Sought Make live (help available, Not AI or phone tree. when asking for help, and to do what they say they are going to do as part of paid service . I have 21/2 years of none filed paperwork due to the state.

10/23/2025

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

9/29/2025

I've had this turbo card for years. I've done numerous Mobile deposits with this card. The first time you do one you have to upload your ID and verify and then it takes forever for your funds. I've done that. Just this month I've mobile deposited a check and it was available immediately. Now, today when I try to do a mobile deposit, it's telling me I have to upload my ID and that I only have to do this once. I call customer service who tells me that it's probably a system glitch. And she tells me to download another app which is Ingo money app. I do all of that and that app isn't available in my state. What a joke these people are. A glitch on their part doesn't warrant me waiting for my money. Resolution Sought I would like them to figure out how to better serve their customers.

Load More Complaints

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile