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1717 Mainn Street Suite 2000
Dallas, TX 75201
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(800) 339-7368

http://www.invitationhomes.com

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based on 8 reviews.

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Customer Reviews

Showing 8 recent reviews for Invitation Homes

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Posted on 4/20/2024

Security deposit for good residence

I was told upon the lease end date that I would not receive my security deposit back until 30 days after the lease end date. I called back after 31 days and they said it's in the mail. Guess what they lied I called back at 42 days. They said it's in the mail. I said it's not in the mail and I need my money now. The property manager Samantha says she will overnight me a check on Thursday night, it's Saturday morning and I have not received my tracking numbers my check or even communication on the email. They just don't respond to any written communication. That's their answer. Don't respond so there's no record of it in court. I never paid my rent late and I most certainly didn't pay 45 to 60 days late. I would be evicted. The rules don't apply fairly to the property management companies and the tenants. This company has lied straight to my face about giving me my money and no one will hold them accountable and I will go to a small claims court and follow a civil suit my time wasting my money stuff and it's completely their fault and it's their negligence!!!!!

Posted on 2/23/2023

Run!!!!

DO NOT EVER RENT FROM THIS COMPANY!!!! rent $2500. move in Dec 9. home looks nice. awful zoo smell from entire carpet upstairs. I call and complain before we move in. they attempt to put badaids by cleaning again instead of looking at real problem that the carpets and padding were soaked with animal urine. after 3 weeks of sleeping 5 people including an infant on living room floor, loosing tons of money on paid movers and furniture set up/shipping ect. request after request for compensation for this awful experience still no response! corporate has done nothing! now I just recieved a utility bill even though I pay another company for utilities . I may have to have an attorney deal with this as it's already February. the floors are loud and creaky from poor install and many other issues. 4320 Hemingway Dr