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Invitation Homes

  1,295 inquiries |
Real Estate Rental Service

1717 Mainn Street Suite 2000
Dallas, TX 75201
| Get Directions

(800) 339-7368

http://www.invitationhomes.com

Please contact us for business hours

Company Rating

BBB

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Customer Reviews

based on 9 reviews.

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Complaint Experience

100%

Complaint Resolution Index (CRI)

23 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/8/2025

DO NOT RENT FROM INVITATION HOMES!

I rented a home from a company for about a year, then Invitation homes took over. I was supposed to have 2 bathrooms..i had one because the shower did not work ever! The pool pump stopped working for 7 months before it got fixed. Then the mold and they said well it could be mildew. I got severely sick and never returned my calls. I got the run around for months until i had to move out..I still paid them but just never got a response from one human to another about fixing or even just talking to me about it. They are scum lords.

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Complaints and Resolutions

Total Amount in Dispute:
$35,232.00

Total Amount Settled:
$1,850.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

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Complaint Closing Statistics

23 complaints against Invitation Homes closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
1 Making a partial refund
16 Agreed to make an adjustment
0 Refusing to make an adjustment
5 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

Invitation Homes is America’s leader in single-family homes for rent. With more than 30,000 homes owned nationwide.

Primary Contact: Frederick Tuomi (CEO)
Business Started: 4/9/2013
Social:

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Licensing

California Department of Real Estate

Verified License

License Number: 01933880
Status: Licensed

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

~100114557
156262359

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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