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Lifestation, Inc complaints

2 Stahuber Avenue
Union, NJ 07083
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(800) 554-4600

http://www.lifestation.com

For business hours contact (877) 354-3050

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Total Amount in Dispute:
$1,500.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Lifestation, Inc closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Lifestation, Inc

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2/11/2025

RESPONSE: Complaint was not answered Amount in Dispute: $1,500.00 Amount Settled: $0.00

Customer Complaint

1/16/2025

I received a telemarketer to call for medical alert for free. I listen to their sales pitch and I decided it was a good offer. Getting friendly with the representative we talked and talked. When the representative gave me the quote for the monthly service charge I told her I live on disability and I get paid on the 3rd of every month and that's the only time I could have it deducted from my checking account like I tell all my other creditors cable light company etc I know sooner got off the phone and the 3595 was deducted from my bank account! I immediately called them back and was crying cuz now I had no money left to buy groceries and I told them not to take it out till the 3rd. The gentleman on the other end said I'm sorry there's nothing we can do I told them I want my $35.95 reimbursed immediately! They said they cannot do this! Then the supervisor called me the following day saying she listened to the recorded conversation and nothing was said about the third of the month. I just blew it! I told the lady I am on disability I am chronically ill and I demand my money put back into my bank account immediately and I want pain & suffering in the amount of $300. She told me she will not be doing that there is no reason why I should be asking for pain and suffering. I sent them payment demand letters and the only thing I got was a lie they told me they reimburse me the Friday before and I said it's not in my bank! Three more calls later I still walked out with no money! Resolution Sought I want now my $1000 since my demands went unanswered!! I even emailed corporate and no reply from him either!!

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