Complaints for Mi Guia Inteligente in Maywood, CA

5102 District Blvd, Suite 101
Maywood, CA 90270 | Get Directions

(323) 773-3197

http://www.miguiainteligente.c...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

One complainant alleges the company misrepresents the services and earnings for the program. After paying the company $930.00 they were told that within four months they would be making around $4,000.00 or more and should receive a check once a month. After five months they received nothing. The customer also states no products or services are received and requested a refund. Another complainant alleges paying $15,000 for stock in the company that was to purchase timeshares in Baja Mexico. According to the investor, the promised earnings on their investment never materialzed and the company failed to repay their investment as agreed.

The company responds by indicating since they could not reach the customer by phone, a letter was sent. No further information was given. The company failed to adequately address the issues.

Complaint Closing Statistics

0 complaints against Mi Guia Inteligente closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Mi Guia Inteligente complaints